Service Engineer Full-time Job2 months ago - Science & Biotech - Varanasi - 12 views
- Carry out demonstration on our products and services.
- Conduct training to distributors/customer on our products and services.
- Carry out refresher trainings periodically to distributor staff /customers.
- Provide technical inputs to sales team. Work towards converting demos into orders. Giving customers ready reckon during trainings.
- Provide feedback on quality complaints and facilitate for replacements.
- Maintain up to date detailed knowledge of their product/solution/services.
- Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers Maintain up to date market and competitor knowledge related to their product/solutions/services.
- Develop understanding of the customers changing clinical and/or operational issues and challenges.
- Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company.
- Contribute to account plans at accounts covered by account managers/executives
- Educate account team members on their product/service/solution strategy and offerings. Collaborate with and leverage subject matter experts and other resources to build relationships and secure business.
- Adhere to and uphold highest standards of compliance to relevant local Regulatory.
- Adhere to all applicable Genworks compliance policies, codes and training requirements. Identify and report any quality or compliance concerns and take immediate corrective action as required
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